Scheduling

Plan work against the people and equipment actually available, not an idealised roster.

Integrations

Connections to the tools you already run, kept to the ones customers actually asked for.

Import and export

Your data in and out in formats that open elsewhere. No lock-in by file format.

Access control

Per-role permissions that are simple enough to be set up correctly.

Audit history

A record of every change, because reconstructing what happened is half of any dispute.

Notifications

Alerts on the things that need action, and silence on the things that do not.